Contact Us
Windsor-Detroit Bridge Authority is committed to communicating in a timely manner and exchanging information. We recognize the importance of listening to our stakeholders and will be pleased to assist with any information you require.
There are many ways to connect with us in person or by phone.
For Emergencies
Please call 911
Traffic Management Centre
Contact for oversized loads, disabled vehicles/towing
1-800-204-3616
Monitored 24/7
General Bridge Questions
1-844-322-1773
[email protected]
Monitored Monday-Friday 8:30am-5:00pm
Breakaway and Tolling Questions
1-855-200-3299
[email protected]
Monitored Monday-Friday 8:30am-5:00pm
Canada Border Services Agency
Contact for Canadian border processing questions
1-800-461-9999
https://do-rb.cbsa-asfc.cloud-nuage.canada.ca/?lang=en_CA&id=137068543
U.S. Customs and Border Protection
Contact for U.S. border processing questions
313-964-7830
https://www.cbp.gov/about/contact/ports/detroit-michigan-3801
Media Relations
Howe Are We Doing?
Have you crossed the Gordie Howe International Bridge? We want to hear from you! Tell us about your crossing experience using this form.
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Located At:
100 Ouellette Ave. Suite 400
Windsor, Ontario N9A 6T3
Outreach Requests
Have an event you would like us to participate in or speak at?
Damage Claims
If damage has occurred to your property or vehicle for which you feel the Gordie Howe International Bridge project is responsible, you may submit a claim.
Complaints Management Protocol
The mechanism in place to deal with issues that are identified by the public during
design, construction and operations.